Terms & Conditions

Ownership

Before proceeding with an order, you will be required to show that you have read and understood the following terms and conditions. We recommend that you print a copy of these Terms and Conditions for future reference.

Products and Pricing

We take every care to ensure that product descriptions are accurate at the time of uploading products to the website. We reserve the right to withdraw a product from the website without prior notification. We also reserve the right to amend prices of products without prior notification. Our products are priced in Sterling £. When paying by credit card this is the amount which will be deducted from your debit or credit card. When purchasing products with other currencies, debit or credit cards, the exchange rates will be set by the cardholders bank.

Ordering Goods

When an order is placed on our website, you will receive a confirmation email confirming we have received your order and it is being processed. You will receive a second email from us acknowledging your order has been dispatched. All products are subject to availability.

Delivery

We offer free delivery to orders within Europe and North America.

Returns Policy

We are happy to offer a refund if the item is unsuitable within 14 days of purchase with a receipt of your order. The product you return must be in new, unused, and unworn condition with tags attached and in the original packaging. Following inspection, an email shall be sent confirming receipt and you will be refunded the amount due through the original method of payment. You should expect to see the refund in your account within 5 working days, however some banks may take longer. 

All returns should be sent to:

Simply Beautiful Shoes

PO Box 44

Jersey JE4 OWA

Channel Islands